Frequently Asked Questions

To register your company with ESD, you need to complete the online registration form through the portal. You will need your company SSM registration, authorized personnel details, and supporting documents. The process typically takes 5-7 working days for verification.

You need: (1) Valid Company Registration (SSM), (2) Company Registration Number (ROC/ROB), (3) Authorized personnel ID and contact details, (4) Company business information and profile, (5) Letter of Undertaking (LOU), (6) Any additional supporting documents as requested.

The company registration process typically takes 5-7 working days for verification and approval. You will be notified via email once your registration is approved.

Yes, registered companies can update their information through the portal. Significant changes such as company address, authorized personnel, or business activities may require re-verification.

ESD aims to process Employment Pass applications within 5 working days from the date of submission, provided all required documents are complete and accurate.

There are three categories: Category I (top management, min salary RM10,000, up to 5 years), Category II (executive/senior management, min salary RM5,000, up to 2 years), and Category III (professional/technical, min salary RM3,000, up to 1 year).

Yes, Employment Pass holders can apply for Dependant Passes for their spouse and unmarried children under 21 years of age. The validity of the Dependant Pass is tied to the principal Employment Pass.

Your employer must submit a renewal application through the ESD Portal at least 30 days before your current pass expires. The renewal process follows the same requirements as a new application.

A Professional Visit Pass is for short-term business activities in Malaysia, such as meetings, training, or project work. It is valid for up to 12 months and can be renewed. Applications are submitted by the sponsoring company in Malaysia.